Things you might be wondering...

The continuity option is available if you want it. One steady presence who already knows you and your family, staying with you as things change instead of starting over with someone new at the hardest moments.

But you can also book a single planning session, steady company through an illness, or after-loss support on its own, in any order, for as long or as little as you need.

Before is for putting your affairs in order while there's still time, so the people you love aren't left guessing later.

Beside is for the stretch when someone is seriously ill or dying, and the immediate days right after a death, when the family needs someone steady who isn't carrying the same grief.

Beyond is for the weeks and months that follow, when the paperwork, the accounts, and the belongings all arrive at once, and you need room to grieve alongside handling it. It has a few different starting points, from getting oriented right after a death, to executor support, to help with a home full of belongings, to ongoing support through all of it, so you can start wherever you actually are.

Before. Beside. Beyond is meant to convey my desire to be in service throughout the entire arc of end-of-life support, not to limit or restrict you in any way. If you think I can help you at any point, for any reason, please reach out. We can start with a conversation and come up with a plan together.

I'm Trish MacLeod. I live in Charlottetown, PEI and have spent the last 20+ years designing programs, planning events, working on legacy, tribute, and memorial projects, and teaching adults in post-secondary. I've sat in the hardest rooms myself, with my own family's illness, death, and grief, and with countless others over the years. I started Fare-Well Co. because I kept watching families get left to guess at the moments that mattered most, as well as struggle to find their footing after loss, and I knew I could help.

You can read more on the About page, and I'd also welcome an introductory conversation with you at any time if you'd like to learn more.

Knowing the edges of what I do is part of how I keep you safe.

When something you need falls outside what I do, I'll say so plainly and connect you to the right professional. These boundaries protect you, and they exist because I work alongside these professionals, not in place of them.

No. I offer grief companioning, which is presence, witness, and practical guidance, when requested, from someone who's trauma-informed and trained in grief support and coaching. Think of it like a friend who gets it, who won't flinch and won't try to fix anything. It isn't clinical counselling or psychotherapy.

If you're open to or looking for grief counselling or therapeutic support, I work closely with Your Life Design, a virtual PEI counselling practice with both paid and free options, and I'm glad to point you there or wherever fits you best.

I don't provide medical assistance in dying, and I don't advise on the medical decision or assess eligibility. That's between you and your healthcare team. What I can do is offer steady, non-clinical presence through the emotional and practical side of it, for the person and for the people around them, in the lead-up and on the day, as well as after. Many people want someone in their corner for that, alongside the care team. I am never in place of it.

No. This is an independent practice, and that independence is the point. It means I answer to you, not to an institution, and my only stake in any referral is whether it's right for you. I never pay for referrals, and I never accept payment for sending work elsewhere. I only recommend people I'd stand behind.

Yes to both. So much of this happens alongside the people already in the room: lawyers, financial planners, doctors, hospice and care teams, funeral directors, and therapists.

When something requires a licensed professional, I refer or work with them, never in place of them.

If you're a professional who's met a family that needed more than your service could hold, I welcome the referral. I never pay for referrals and never charge for making one. The only thing that decides a referral, in either direction, is whether it's right for the family.

If you already know what you need, you can book a single session or a package directly from the Before, Beside, or Beyond page. No conversation required first.

If you'd rather talk it through first, or what's going on doesn't fit neatly into one offer, start with a free 30-minute conversation instead, over Zoom, in person on PEI, or by phone. There's nothing to prepare. I just want to understand your situation and what's feeling like too much right now.

From there, I'll share what I think will help and why, and follow up with a proposal and a few resources, whether or not we end up working together. No follow-up sales call, and no pressure to go further. If the timing isn't right, that's okay. I'll be here when you're ready.

Yes. This work touches some of the most personal information there is, and I treat it that way. I keep records brief, store them securely, and share nothing about you with family, partners, or anyone else without your permission. What we handle together stays between us. You can read the full privacy policy at the bottom of this page.

Yes. Because this work brings me into your home and to the bedside, often with people who are vulnerable, I've completed a criminal record check and a vulnerable sector check, and I carry professional liability insurance. If you'd ever like to see any of it or get references, just ask.

Yes, and it's there to protect you. Once we've agreed on what would help, you get a written agreement that lays out what's included, what isn't, and the cost, before anything begins. Each phase is clearly defined, so we both know exactly what we're doing together and what we're not.

Every session defaults to a virtual Zoom meeting, so I can work with you anywhere in Canada and the US.

If you’re local to PEI and would rather meet in person, you’ll have the option to choose that when you book, and to tell me where works best: your home, a care facility, a hospital, a coffee shop, or another community space. In-person sessions more than 60 km outside Charlottetown may carry an additional travel fee, which I’ll always confirm with you first.

Between sessions, you can also reach me by phone, text, or voice message.

Each phase has one or more single sessions to start with, and a package for steadier support, all listed with pricing on the Before, Beside, and Beyond pages. Beyond in particular has a few different starting points, from a single orientation session to ongoing support through everything that follows a death.

Prices are in Canadian dollars and are subject to HST. Single sessions are paid in full at the time of booking. Packages can be paid in full, or split into two payments; if splitting it further would help, just ask and we’ll arrange it. If you’re paying in installments, the dates are on your invoice, and if a payment becomes difficult, reach out. We’ll talk about what makes sense rather than letting a missed payment become another source of stress.

I take on only a small number of families each month. That's deliberate. It protects my capacity and makes sure everyone I work with has my full attention when they need it most.

Rescheduling. Life doesn’t always cooperate with the plans we make, especially when you’re dealing with illness, caregiving, loss, family circumstances, or just a lot happening at once. If you need to reschedule, let me know as soon as you can. There’s no penalty for moving a session, and no limit on rescheduling within your package.

Missed sessions. If you miss a session, or something happens that means you can’t make it, reach out when you’re able. I know life can become unpredictable, especially around illness, caregiving, grief, and family. We’ll look at what makes sense and figure out the next step together. If missed sessions become frequent enough that we need to rethink the timing or structure of things, we can talk about that too.

Refunds. I don’t offer refunds for sessions that have already taken place. For packages, I don’t want you to feel trapped in something because circumstances have changed. If you need to stop, pause, change direction, or realize a different kind of support would serve you better, tell me. We’ll look at what makes sense, which may include adjusting the timeline, moving you into a different offer, or refunding the unused portion of your package where appropriate. My commitment is simple: I’ll do my best to make this easier, not harder, for you.

These policies are here to make the practical side of working together clear, while leaving room for the very real circumstances life can bring.

Each month I hold a few hours for people who can't pay for them. If that's you, just say so when you write. It stays between us, and the care is the same. Payment plans are available on the packages too.

I'm also building a set of free and low-cost resources and tools, so there's help available even outside a paid session. Subscribe to the list and I'll send them your way as they're ready.

No. Fare-Well Co. does not provide licensed funeral services. I do not handle, prepare, or transport human remains, arrange disposition, or provide any services reserved to licensed funeral professionals. I help families shape meaningful memorials, celebrations of life, living funerals, and other events within the scope allowed by the PEI Funeral Services and Professions Board.